Cafe Etiquette, originally uploaded by royblumenthal. If you’re at all familiar with the participative facilitation style known as ‘World Cafe‘, this pic might be useful to you if you run sessions. Please feel free to spread it around. I painted …
Welcome to the Leadership Cafe, originally uploaded by royblumenthal. I’m doing a visual facilitation tomorrow, and this is one of the prep pics I’ve just made for the event. It’s going to be popped onto the front doors of the …
Disney Institute — Loyalty, originally uploaded by royblumenthal. This pic is the sixth in a set of six visual facilitation pics covering the first day of an intensive seminar series on customer service. How’s this for an impressive reality about …
Disney Institute — Service, originally uploaded by royblumenthal. This pic is the fifth in a set of six visual facilitation pics covering the first day of an intensive seminar series on customer service. What’s YOUR answer to this common question …
Disney Institute — Culture Creation and Staffing, originally uploaded by royblumenthal. This pic is the fourth in a set of six visual facilitation pics covering the first day of an intensive seminar series on customer service. The key insights here …
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Disney Institute — Steamboat Willie Says Take Risks, originally uploaded by royblumenthal. This pic is the third in a set of six visual facilitationpics covering the first day of an intensive seminar series on customer service. ‘Steamboat Willie’ is the …
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Disney Institute — Leadership, originally uploaded by royblumenthal. This pic is the second in a set of six visual facilitation pics covering the first day of an intensive seminar series on customer service. This session introduced Disney’s approach to leadership. …
Disney Institute — Service Excellence — The First Step, originally uploaded by royblumenthal. Please click on the pic for a much bigger, downloadable version of it on my Flickr gallery. This pic is the first in a set of six …
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2007-08-20 A Monday Night at AACA — Repetition, originally uploaded by royblumenthal. AACA tonight was pretty much about the value of repetition in learning new habits. One of my hassles with the twelve step programs, though, is that the twelve …
2007-08-18 Jennifer and Roy Drawing Each Other From Opposite Ends of the Bed, originally uploaded by royblumenthal. On Saturday morning, Jennifer and I woke up pretty late, and lay in bed reading. At a certain point, I picked up my …
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